User Service Agreement

 

Welcome to use the client software (hereinafter referred to as "this software") and services. Please (hereinafter referred to as "user" or "you") read the following terms carefully.

 

If you have any objection to any terms of this agreement, you can choose not to use this software. When you choose to download, install or use this software and related services, it is deemed that you have carefully read the terms of this agreement and are willing to be bound by it. You should promise to have the qualifications and ability to perform this agreement. If you are a minor, you should also ask your guardian to read this agreement carefully and obtain his/her consent.

 

We have the right to modify the content of this agreement at any time without further notice, and the modified content will take effect and apply immediately. You can log in to our website at any time to view the latest version of the service agreement. If you do not agree to any of the modified terms, you can actively uninstall this software; if you continue to choose to use it, it is deemed that you have fully accepted the modified agreement.

 

I.Service Content

  1. It is a tool client software product developed, controlled and operated by us, which can provide users with hearing aid headset adaptation and adjustment services (hereinafter referred to as "this service").

 

  1. You need to download the client software to use this service. For this software, we grant you a personal revocable, limited, non-transferable and non-exclusive license. You can download, install, run and use this software on the terminal device for non-commercial purposes.

 

II.Software acquisition, installation and update

  1. You can download this software through our website or a third-party website or platform authorized by us. If you obtain this software or an installation program with the same name as this software from a third-party website or platform not authorized by us, we cannot guarantee that the software can be used normally and will not be responsible for any losses caused to you.

 

  1. We may have developed different software versions for different mobile terminal devices. You should choose to download the appropriate version for installation according to the actual situation, otherwise you will not be able to enjoy the corresponding services, and you may not install this software on other terminal devices without our express permission. We do not assume any responsibility for the risks and losses caused by your failure to correctly install the appropriate software version.

 

  1. After downloading the installation program, you need to follow the steps prompted by the program to install it correctly. In order to provide better quality and safer services, we may recommend that you install other software when installing this software. You can freely choose to install or not install it.

 

  1. If you no longer need to use this software or need to install a new version of the software, you can uninstall this software by yourself. If you are willing to help us improve our product services, please inform us of the reason for uninstallation.

 

  1. In order to enhance user experience and improve service content, we will continue to work hard to develop new services and provide you with software updates from time to time (these updates may take the form of software replacement, modification, function enhancement, version upgrade, etc.).

 

  1. In order to improve user experience and ensure the security and consistency of services, we have the right to update the software without special notice to you, or change or limit some of the functional effects of the software.

 

  1. After the new version of this software is released, the old version of the software may not be available. We do not guarantee that the old version of the software will continue to be available and provide corresponding customer services. Please check and download the latest version at any time.

 

III. Declaration and Warranty

  1. You declare and guarantee that you have the qualifications and ability to perform the obligations and enjoy the rights and interests under this Agreement, respect the legitimate rights and interests of us and other users, and do not disparage the reputation of us and all our products and services.

 

  1. You declare and guarantee that you must be responsible for all your actions under the use of this software and services, and guarantee that any content published on this software is legal, compliant, and in line with social order and good customs.

 

  1. We are committed to making this software a civilized, rational, friendly, and high-quality information exchange and sharing platform. While promoting the development of exchange business, we will continue to strengthen the corresponding information security management capabilities, improve comment self-discipline, earnestly fulfill social responsibilities, abide by national laws and regulations, respect citizens' legitimate rights and interests, and respect social order and good customs. You guarantee that the content of comments, publications, and dissemination should consciously abide by the "seven bottom lines" requirements such as laws and regulations, the socialist system, national interests, citizens' legitimate rights and interests, social public order, moral customs, and information authenticity. You guarantee that you will not use this software to upload, publish, or mark any information or content containing any of the following:

 

3.1 Oppose the basic principles established by the Constitution;

 

3.2 Endanger national security, disclose state secrets, subvert the state power, and undermine national unity;

 

3.3 Damage the honor and interests of the country;

 

3.4 Incite ethnic hatred, ethnic discrimination, and undermine national unity;

 

3.5 Undermine the state's religious policies, promote cults and feudal superstitions;

 

3.6 Spread rumors, disrupt social order, and undermine social stability;

 

3.7 Spread obscenity, pornography, gambling, violence, murder, terror, or abet crimes;

 

3.8 Insult or slander others, infringe on the intellectual property rights or privacy rights of any third party;

 

3.9 Incite illegal assembly, association, procession, demonstration, and gathering to disturb social order;

 

3.10 Activities in the name of illegal civil organizations;

 

3.11 Contains false, harmful, coercive, infringing on others' privacy, harassing, infringing, slanderous, vulgar, obscene, or other morally offensive content;

 

3.12 Contains other content restricted or prohibited by Chinese laws, regulations, rules, ordinances, and good social ethics.

 

  1. You declare and guarantee that you will not use this software to intentionally create or spread destructive programs such as computer viruses, and shall not interfere with or disrupt this software and the system server or network connected to this software, or violate any requirements, procedures, policies or rules of the network connected to this software.

 

  1. You declare and guarantee that you will not use the technical defects or vulnerabilities that may exist in this software to make profits for yourself or third parties in various forms, or cause losses to us and third parties.

 

  1. All our product and service logos, including this software, are owned by us and are protected by copyright, trademark rights, patent rights and other laws and regulations. You declare and guarantee that you will not use the above content (including but not limited to: our trade name, trademark, logo or any variation, abbreviation, rewrite and or URL address, technical interface, etc.) without our written permission.

 

  1. You declare and guarantee that, without our written permission, you shall not reverse engineer, decompile or disassemble the Software, and shall not destroy its integrity (including program code, data, etc.) or make any modifications.

 

  1. You declare and guarantee that you will not delete, conceal or change any intellectual property and other ownership statements displayed or contained in the Software, and will not interfere with or attempt to interfere with the normal operation of the Software in any way, or produce, publish or disseminate tools, methods, etc. that may cause the aforementioned consequences.

 

  1. Notice and Counter-Notice
  2. The content in this Software is uploaded by users themselves. If you believe that the above content and information are suspected of infringing your legal rights, you can submit a written notice of rights to us and provide corresponding identity proof, ownership proof and detailed proof of infringement. After receiving the above documents, we will conduct a preliminary formal review. If the materials you submit do not meet the requirements, or if you do not respond or fail to supplement the materials that meet the requirements within 2 working days after we request modification or supplementation, we will not process it according to the circumstances; if the materials you submit meet the requirements, we will process the infringing content involved. We remind you that if your statement claiming infringement is untrue, you will bear all legal responsibilities arising therefrom, and we will not bear any legal responsibility for the processing actions taken in accordance with the notification.

 

  1. For the content that we have processed based on the above reasons, the provider of the content can legally issue us a counter-notification that the processed content does not infringe your legal rights and interests, and provide corresponding identity proof and ownership proof. After receiving the counter-notification, we can restore the deleted and disconnected content, and we will not bear any legal responsibility for the restoration behavior in accordance with the law.

 

  1. Personal Information Protection
  2. Protecting user personal information is one of our basic principles. During your use of this service, we may collect some of your personal information. Without your consent, we will not disclose your personal information to any company, organization or individual other than us and our affiliates, except as otherwise provided by laws and regulations.

 

  1. We will use various security technologies and procedures to establish a sound management system to protect your personal information from unauthorized access, use or disclosure. However, we cannot guarantee that the existing security technology measures can ensure that your personal information is not violated in any form.

 

  1. We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your parents or legal guardians before using our services, and use this software under the guidance of your parents or legal guardians.

 

  1. For other privacy protection related terms, please refer to "Our Company Privacy Policy". If there is any inconsistency between this Agreement and the terms of "Our Company Privacy Policy", this Agreement shall apply. If the relevant terms of "Our Company Privacy Policy" are not stipulated in this Agreement, they shall be implemented in accordance with the provisions of "Our Company Privacy Policy".

 

  1. Notes
  2. You understand and agree that: in order to provide you with effective services, this software will use the processor and bandwidth of your mobile communication terminal and other resources. Data traffic fees may be generated during the use of this software. You need to obtain relevant tariff information from the operator and bear the relevant fees yourself.

 

  1. You understand and agree that we will make commercially reasonable efforts to ensure the security of your data storage in this software and service, but we cannot provide a complete guarantee for this, including but not limited to the following situations:

 

2.1 We are not responsible for the deletion or storage failure of your relevant data in this software and service;

 

2.2 We have the right to determine the maximum storage period of a single user's data in this software and service based on actual conditions, and allocate the maximum data storage space on the server. You can back up the relevant data in this software and service according to your needs;

 

2.3 If you stop using this software and service or the service is terminated or cancelled, we can permanently delete your data from the server. After the service is stopped, terminated or cancelled, we have no obligation to return any data to you.

 

  1. You fully understand and agree that you should make your own judgment on the content of this software service and bear the following risks that we cannot control, including but not limited to:

 

3.1 Risks of loss or leakage of user personal information due to force majeure;

 

3.2 Any problems or damages caused by the mismatch between the software version selected by the user and the mobile phone model;

 

3.3 Risks that may be caused by third-party products and related content when you use this software to access third-party products;

 

3.4 The content posted by users is forwarded and shared by others, and the risks and responsibilities that may be caused by such dissemination;

 

3.5 Risks such as incomplete data synchronization and slow page opening speed caused by unstable wireless network signals and small wireless network bandwidth.

 

VII. Risks and Disclaimer

  1. You fully understand and agree that this software, like most client software, may be affected by a variety of factors (including but not limited to user reasons, network service quality, social environment, etc.); it may also be affected by various security issues (including but not limited to others illegally using user information to harass in reality; other software downloaded and installed by users or other websites visited may contain viruses, Trojans or other malicious programs, threatening the security of your mobile terminal device and data, and then affecting the normal use of this software, etc.). Therefore, you should strengthen your awareness of information security and personal information protection, pay attention to password protection, so as not to suffer losses.

 

  1. It is our and your common responsibility to maintain the security and normal use of the software. We will reasonably and prudently take necessary technical measures to protect the information and data security of your mobile terminal device in accordance with industry standards, but you acknowledge and agree that we cannot provide any guarantee in this regard.

 

  1. We promise to deal with the normal operation of this software in a timely manner due to system failure or instability during the upgrade. However, we do not assume any responsibility for the economic and mental losses incurred by you as a result. In addition, we reserve the right to suspend and close all or part of this software for maintenance, upgrade or other purposes without prior notice.

 

  1. Due to the limitation of the level of technological development, we cannot guarantee the accuracy of the functions of this software. You fully understand and agree that you will not hold us responsible for any errors in the process of dictation and translation services of this software, and will not make negative comments on us and this software.

 

  1. You fully understand and agree that due to the needs of business development, we reserve the right to unilaterally change, restrict, suspend, and terminate all or part of this software at any time without any notice, without any responsibility.

 

  1. You fully understand and agree that you waive your responsibility for losses caused by the leakage or theft of your personal information due to force majeure or reasons not caused by us.

 

  1. You fully understand and agree that any disputes caused by third-party software or technology used in this software should be resolved by the third party, and we do not bear any responsibility. We do not provide customer service support for third-party software or technology. If you need support, please contact the third party.

 

  1. You fully understand and agree that if the headset is damaged due to non-quality problems during the warranty period or after the headset is damaged beyond the warranty period, you can no longer continue to enjoy the call transcription service equipped with it, and the service cannot be transferred to other devices.

 

VIII. Liability for breach of contract

  1. You understand and agree that we have the right to punish any violation of relevant laws and regulations or the provisions of this Agreement based on reasonable judgment, take appropriate legal actions against any user who violates the law and regulations (including but not limited to suspending or terminating the provision of services, deleting accounts, etc.), and save relevant information in accordance with laws and regulations and report to relevant departments, etc. Users shall bear all legal responsibilities arising therefrom.

 

  1. You must ensure that you strictly abide by the relevant national laws and regulations, as well as the provisions of this Agreement or relevant service terms during the use of this software, and shall not infringe the legitimate rights and interests of any third party. If you violate the above agreement and cause or generate any claims, demands or losses asserted by a third party, you shall bear the responsibility independently; if we receive a complaint from a third party (including but not limited to a third party accusing us of infringement in the form of letters, media reports, etc., filing a lawsuit against us, reporting to administrative agencies, judicial law enforcement agencies, etc., causing us to be reviewed or questioned, the same below), or if we face review or questioning by administrative agencies, judicial law enforcement agencies, etc., we have the right to suspend providing services to you first. After receiving the notice, you shall negotiate with the third party, respond to the lawsuit, or accept review or questioning by the relevant authorities in your own name, and bear the responsibility.