Q: What is your Minimum Order Quantity (MOQ)?
A: Typically, our MOQ starts from 500 pcs. However, we offer flexible minimum order quantities to accommodate both startups and established brands. Contact us to discuss your specific needs.
Q: Can you help us with certification (FDA,UKCA etc.)?
A:Yes. We have extensive experience in developing products that meet international standards and can guide you through the process.
Q: What types of hearing aids do you offer for wholesale?
A: We offer a wide range of hearing aids including behind-the-ear (BTE), in-the-ear (ITE), and rechargeable models. Contact us to discuss which models fit your market needs.
Q: Can I customize the hearing aids with my brand?
A: Yes! We support OEM/ODM services, allowing you to customize packaging, logo, and even device features. Reach out to discuss your branding requirements.
Q: How long does it take to process a wholesale order?
A: Typically, production takes 15–25 business days depending on order size and customization. We’ll provide a detailed timeline when you place your order.
Q: Do you provide a warranty for wholesale orders?
A: Yes, all hearing aids come with a 1-year quality warranty. We also offer support for defective products to ensure your customers are satisfied.
Q: Can I get a sample before placing a bulk order?
A: Absolutely! We provide sample units so you can test quality and features before committing to a larger order.
Q: What shipping options are available for wholesale orders?
A: We offer worldwide shipping via air or sea, and can suggest the most cost-effective method based on your order size and destination.
Q: What is the payment method for wholesale orders?
A: We accept bank transfer (T/T), PayPal, and other secure payment options. Contact us for details based on your location.